How can we help you: managing personal finances

 
 

Privacy policy


Date modified: 29 April 2009

This policy explains how and when we will collect, share, store and safeguard any personal information you give us via this website (“site”). This policy must be read with the terms & conditions on our website
  1. HOW, WHEN AND WHY WE COLLECT INFORMATION
    When you join the site we will ask you for certain limited personal information such as your name and email address. We collect this information so that we can communicate with you and identify you. We may also collect information so that we can, in some cases, provide you with content that is relevant to you. We also collect information to protect our systems and other users or if the law requires this.

  2. THIS SITE USES COOKIES
    Like most interactive web sites we use cookies and similar technologies to enable us to retrieve your details whenever you visit our site. Cookies only collect non-identifiable personal information. Our systems may keep a log of the FNB or related sites you visit, collect IP addresses and information about your browser and operating system. We do this for purposes of our network/system administration or where we need to report aggregated information to our advertisers, or so we can track the use of our site.

  3. WE DON’T SHARE YOUR PERSONAL INFORMATION
    We protect our users and will not forward your name or contact details to anyone unless you specifically request that we do this or if we are required by law to do this. We will not sell your personal information to third parties. We may share aggregated user information with other parties. We will only disclose your personal information if you have given us your express written consent to do so.

  4. HOW WE USE YOUR INFORMATION
    We may use your information to contact you about promotional offers; advise you of matters relevant to the site or to get your feedback. We will give you the option to opt out of receiving communications of this nature.

  5. YOU ARE RESPONSIBLE FOR THE INFORMATION YOU DISCLOSE ON THE PUBLIC PORTIONS OF OUR SITE
    For purposes of this clause “public portions” refers to forums, chat rooms, blogs or bulletin boards, appearing on or via this site. We are not responsible for any information that you make available on the public portions of this site or via this site. You understand that when you post information on public forums you are making it available to everyone who has access to that space. We cannot safeguard information you have made available on public portions of this site. For your own security you must not share your contact details or sensitive personal information on public portions of any site. We cannot screen users before giving them access to the site.

  6. WE RESERVE OUR RIGHTS:
    Nothing in this policy affects our right to take the actions set out in our website terms & conditions of use or our right to disclose information about customers if this is required in good faith, or by law or if it is necessary to exercise our legal rights or defend ourselves against legal claims.
For more information on any aspect of this privacy policy please contact us.